iAM Compliant (“We”) are committed to protecting and respecting your privacy.
This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.iamcompliant.com or app.iamcompliant.com (iamcompliant.com) you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act) and the General Data Protection Regulation (GDPR), the data controller is iAM Compliant Limited of Steam Mill, Business Centre, Steam Mill St, Chester CH3 5AN. We have appointed a Data Protection Officer for iAM Compliant who can be contacted via support@iamcompliant.com. All members of staff at iAM Compliant and our Digital Technology Provider and Business Partner, Storm Consultancy (EU) Ltd, are committed to confidentiality and have received training in order to comply with GDPR.
Storm Consultancy (EU) Ltd are bound by the same data protection conditions as iAM Compliant.
In this policy, a “customer” is someone who uses this website for asset compliance purposes (or intends to do so) and “service provider” is someone who uses this website with the aim of providing services to customers.
We may collect and process the following data about you:
Information you give us
You may give us information about you by filling in forms on our site iamcompliant.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, request services or tender for services, provide feedback (including ratings), contact us for any reason and when you report a problem with our site. The information you give us may include your name, address(es), e-mail address and phone number, financial and credit card information, bank account details, business details and (in the case of tradesmen) details of your areas of competence, experience and qualifications.
All information regarding your premises within the iAM Compliant software will be input by yourselves only or by a member of staff from iAM Compliant only on your documented instructions.
Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:
Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy below.
We use information held about you in the following ways:
Information you give to us
If you are a customer, we will:
Information we collect about you
We will use this information:
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
The data that we collect from you is stored within the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. In the event of a Data Breach, we will ensure you are contacted at the earliest convenience and will abide by our own Data Breach Policy.
Data you have stored within the iAM Complaint app will be stored for no longer than 12 months post termination of your contract. After this date, your account and data will be erased. Refer to our Data Retention Policy for full details.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. Data will only be used if you have opted in or consented to contact either by checking certain boxes on our data capture forms or by obvious verbal consent. You will be able to unsubscribe from any marketing communications at any time and this will be exercised immediately. This can be performed by clicking the unsubscribe button on an email campaign or by contacting us directly. You can also exercise the right at any time by contacting us at support@iamcompliant.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act and GDPR legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act and GDPR. In accordance with legislation, you are able to request access to all personal data held about you by iAM Compliant, request that it be transferred to you, or request that it be permanently erased. We will ensure any of the above is performed (upon written request only) within a reasonable time period.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@iamcompliant.com.
Further documents available include:
Data Breach Policy (upon written request)
Data Retention Policy (upon written request)
Email Retention Policy (upon written request)
Terms of Use (upon written request)
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 14 Days.