Behavioural Change (Soft Skills)

Influencing, Persuading, and Negotiating

The best negotiators use practised methods to influence and persuade the decision makers. Once you understand that the other party is looking at the same problem, just from a different perspective, you can work out the best approach to get the result you want. This course looks at the benefits of being a good negotiator and how to influence at work effectively.

Learning outcomes:

Recognise the benefits of influencing, persuading, and negotiating in the workplace
Identify ways to influence or persuade others and negotiate successfully
Demonstrate influencing, persuasion, and negotiation skills to reach mutually beneficial agreements

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iAM 00225 - Influencing, Persuading and Negotiating - LMS Thumbnails

What you will learn

Who is this course for

During this workplace training course, you’ll find out how to influence or persuade others successfully, as well as recognising the benefits of doing so.

This course is for everyone. Literally. Because we can all benefit from being able to influence, persuade, and negotiate more effectively in work. It's one of those useful communication skills that we all should know.

Why choose iAM Compliant

Peace of mind with testing

This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.

Accessibility

Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.