Behavioural Change (Soft Skills)

How to Have an Honest Conversation

Some conversations can be really awkward. No one wants to be the person to break bad news. It could be about something as trivial as leaving a crumb-infested knife in the butter dish, chasing up overdue work, or even something as serious as firing an employee. Someone’s got to say it though. And if that person is you, this course is here to help. It’s a very useful part of a robust coaching culture that you should be looking to build in your workplace.

Learning outcomes:

Describe why we need to have honest conversations
Prepare for an honest conversation
Identify how to deal with fear and discomfort

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How to Have an Honest Conversation - LMS

What you will learn

Who is this course for

This course gives you the skills you need to prepare yourself in the lead-up to an honest conversation. Tips to stop you from tying yourself up in knots before you’ve even started and steps you can take to make difficult conversations easier for everyone. And we’ll even explain why you need to have these conversations in the first place.

This workplace coaching course is suitable for everyone because we’re all likely to have difficult conversations from time to time. Managers and team leaders would find this course especially useful when preparing for team talks. If you’ve ever had an honest conversation and it hasn’t gone well, then you should take this course.

Why choose iAM Compliant

Peace of mind with testing

This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.

Accessibility

Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.