Behavioural Change (Soft Skills)

Emotional Intelligence

Shed a tear at the beginning of Up? Totally normal, it’s harrowing. But if you’re still bawling by the time the house is floating across South America, it’s fair to say you might not be in complete control of your emotions. That’s okay. It happens. But it can put you at a disadvantage when it comes to your working life. Emotional intelligence is the ability to understand, use, and manage your emotions in positive ways which lead to, well, positive effects. Like more effective communication, for example. Or the ability to empathise, defuse conflicts, overcome challenges and relieve stress. That’s where this workplace training course will help.

Learning outcomes:

Describe what emotional intelligence is
Identify the benefits of becoming more emotionally intelligent
Explain how to use emotional intelligence to become an effective leader

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What you will learn

Who is this course for

Throughout this leadership training course, you’ll discover some great ways to make the most of your intelligence. We’ll explain what emotional intelligence really is, help you understand the benefits of becoming more emotionally intelligent, and describe how you can use emotional intelligence to become an effective leader to your team.

We could all benefit from refining our EI, because it’s something we use every day. Better emotional intelligence in leadership will help you control your emotions appropriately, which in turn will enhance your career and personal life, and help make you a more well-rounded person.

Why choose iAM Compliant

Peace of mind with testing

This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.

Accessibility

Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.