Behavioural Change (Soft Skills)

Communication Skills

Good communicators are the people that drive change, solve problems, and inspire the people around them. Some people make it look easy, but communication is actually a complex set of skills that take time and practice to perfect. It’s worth the effort; great communication is probably the most important life skill, and it’s essential to a successful career.

Learning outcomes:

Recognise essential communication skills and when to use them to build rapport and ensure clear understanding
Plan to improve your communication skills through deliberate practice, ensuring you demonstrate continual development

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What you will learn

Who is this course for

As your career progresses, so does the need for great communication skills. If you’re looking to upskill and develop excellent communication skills at work, this is the course for you. You’ll learn about the core skills you need, when to use them, and how to perfect your own skills over time.

Suitable for professionals of all levels, this workplace training course can be beneficial for anyone who is looking to develop their communication skills and progress in their career. It’s a key part of personal development.

Why choose iAM Compliant

Peace of mind with testing

This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.

Accessibility

Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.