Human Resources
Managing Grievances
We might dream of working in friendly, harmonious schools where everyone smiles all the time. In reality, staff can become unhappy, and grievances do occur. These may range from dissatisfaction about workload and pay, to experiencing bullying. Fortunately, there are effective ways to manage grievances in schools. This course will show you how.
Learning outcomes:
- Utilise your knowledge of the various types of grievances to improve procedures
- Maintain a professional approach when handling employee grievances
- Apply best practices when managing all grievance procedures
What you will learn
Who is this course for
Implementing an efficient grievance process means that you can provide a safe environment in which staff feel they can raise concerns without fear of reprisal or dismissal. This online training course will show you the importance of managing grievances and provide tips on how you can do just that.
This workplace training course is most suitable for anyone who manages people, including teachers, Headteachers, Heads of Year and those in the HR department.
Peace of mind with testing
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
Accessibility
Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.
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Learning Management System
A completely free Learning Management System when you buy the iAM Compliant Tool.